• Industry: Government

• Solution: Overseeing implementation and access progress of the Economic & Government Transformation Program

• Software: Microsoft Server 2010, Microsoft Exchange 2010, Microsoft Office, Outlook, Microsoft Project, Microsoft Visio, BPOS

• Hardware: IBM Server, IBM Storage, HP Server, Dell Server, Cisco Router, Cisco Switch, Cisco Firewall, Fortigate Firewall, Barracuda Spam Filter, BlackBerry, Dell deskop, Dell laptop

Services provided:
Total Infrastructure Outsourcing

• ITSM and transition implementation and management
• 24 x 7 Service Desk support (1st Level, 2nd Level and 3rd Level)
• Remote and On-site support for Managed Services
• Backup and restore management
• Network and Systems Monitoring
• Server management