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FREE NET Business Solutions Sdn Bhd ((FREENET)) is a MSC Status IT Outsourcing Service Provider founded in 1998 and headquartered in Kuala Lumpur, Malaysia. As one of Malaysia’s leading IT Outsourcing Service Provider, FREENET provides six core services focusing on Data Center Services, Managed Services, Network Services, Service Desk, Business Continuity Services and IT Solutions Services that are strategically built to cover the complete IT infrastructure ecosystem.

The company is certified in ISO27001 – Information Security Management System (ISMS) in Data Center Services, Managed Services, Business Continuity Services and Service Desk Services. FREENET has obtained a Network Services Provider (NSP) license from the Malaysian Communications and Multimedia Commission (MCMC) paving the way for local and international IP interconnect, transit and switching services. In addition, the MCMC has awarded FREENET the ISP, ASP and VOIP Class License, which allow ISP business to run from the Internet Access Service and Network connectivity services, such as leased lines and Metro Ethernet.

What differentiate us from our counterparts are our capabilities through rational deployment of solutions backed by the ISO 27001 standards compliance, our commitment in providing service availability of 99.99% uptime guaranteed to our customers, our experienced consultants who adopt ITIL Best Practices and are highly skilled in different technology areas and Tier 3 and Tier 4 ready data center facilities; all of which focus in helping clients to reduce their IT operation costs while fostering a long-term partnership with them.

Having a strong market presence spanning across North America and the Asian region coupled with the state-of-the-art data centers Tier IV ready facilities, FREENET has built an impressive customer base with proven customer satisfaction testimonies. Today, FREENET’s customers include MNCs and Top 100 local companies and organizations of all sizes from various industries, such as financial services, healthcare / pharmaceuticals, IT, media / entertainment, manufacturing, retail and non-profit organizations.

Vision Statement
To be the Regional IT Outsourcing Provider

Mission Statement
To deliver high quality IT outsourcing services that exceeds the customer’s service level expectation

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